Not as much as you might think. Before kickoff we send a short checklist. The basics are your logo and brand assets, any copy you already have, the images you want to use, and login access to your domain and hosting. If you are starting from scratch on any of that, we can talk through your options together.
Yes. For the first month we stay close. That covers bug fixes and making sure everything runs the way it should. After that, you can add an optional $59 a month plan for ongoing support. Either way, you get a walkthrough video, so you always know how to make updates on your own.
Yes. Before we hand it off, we record a walkthrough video that shows you how to make content updates without calling anyone. You own your site and your accounts, so you are never stuck waiting on us.